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were is my sim card

peresada
New in Town / Nouveau en Ville

i have order the sim card and pay for it almost 50 bucks in November

did not received sim card until now. contacted support few times  ( ticket) did not get any answers. 

it there anybody who can help me with this? 

its bloody joke. 

1 REPLY 1

hTideGnow
Mayor / Maire

hi @peresada 

 Sim card delivery can be 3 days to 3 weeks here, but if it was since Nov, it has been too long

Best to ask PM support agent for status update, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

Better to ask if you can pickup another one from a nearby Telus or Koodo store instead of wait longer to have them resend a new one

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