09-12-2023
04:29 PM
- last edited on
09-12-2023
08:21 PM
by
computergeek541
I placed my Order Aug 24th, its now the Sept 12th. I was not given any tracking number and struggle to ever get into my account and im unsure of what steps to take next or if a agent could give me a E-sim instead at this rate before my next billing cycle starts with bell. please let me know
Solved! Go to Solution.
09-12-2023 05:01 PM
check this Amazon link:
https://www.amazon.ca/gp/product/B06X9ZGDWG/
it is one day Prime shipping, could be slightly longer if you live outside of the city, but should be 2 or 3 days. if you are not Prime member , you can still join for a trial and the first order is free Prime shipping
09-12-2023 04:58 PM
Thanks everyone for the Replies very helpful. I did send a Dm to the CS_Agent. After looking on Amazon their timeline would be Oct before I would get it. I did call Belleville and asked directly about Public mobile cards and they have them there so I might just grab one.
09-12-2023 04:55 PM
09-12-2023 04:54 PM
Looks lie a sim card to me.
Click on the Pick up a sim card link down below and enter your town and see if there are any stores there. Then call them to see if they stock sims. Not just any store.
09-12-2023 04:50 PM
is this the one i'd be looking for ?
09-12-2023 04:48 PM
HI @Clay-W
Agent will reply in 2 hours or a bit more
Instead of buying form Toronto's Telus store, you can also buy from Amazon. Amazon shipping is much more reliable
09-12-2023 04:44 PM
I sent a message right after I got BKNS27 message, I don't live in Toronto though and thats the closest one listed for public mobile, would Belleville likely offer the same thing or would i call to inquire ? Thanks for the information
09-12-2023 04:42 PM
thanks, I sent a message.
09-12-2023 04:38 PM
@Clay-W you can ask support about the eSIM option but note
SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up or order from Amazon .otherwise reach out to support for a status up date for when it shipped and when you can expect it . Or if you can get a credit for buying a new SIM card .message support directly while your already here and logged in the community you can send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-12-2023 04:37 PM - edited 09-12-2023 04:38 PM
It could take up to 3 weeks to arrive but I would private message a CS_Agent anyway at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Or you can go to your local Telus/Koodo store and pickup one up right away.