voice mail

[Marrida22]

Unable to play the messages other left for me. Even though I followed the automated instructions to press "11" many times, there's no re-play. Not to mention that I was not allowed to play the voice mail even the first time. 

Please advise and fix. 

[Nezgar]

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@joencinares64 wrote:

Voice message not playing

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Maybe the caller left a silent message without saying anything?

What if you test leaving a message for yourself and make sure you say something for the test message?

[joencinares64]

Voice message not playing

[Jackhyf63]

You can check your Voicemail in two ways:

• From your phone dial your phone number or press and hold 1, enter your    password and follow the prompts.

• From a land line or other mobile phone dial your phone number, press Star key (*), then enter your password and follow the prompts.

[geopublic]

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@Marrida22 wrote:

".....to reply the message, press one, one." This is what I heard.

True, previously I only had to press "1" one time and was able to retrieve my vm. 

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@Marrida22  This article explains PM's voicemail in detail.

[Marrida22]

".....to reply the message, press one, one." This is what I heard.

True, previously I only had to press "1" one time and was able to retrieve my vm. 

[geopublic]

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@Marrida22 wrote:

Unable to play the messages other left for me. Even though I followed the automated instructions to press "11" many times, there's no re-play. Not to mention that I was not allowed to play the voice mail even the first time. 

Please advise and fix. 

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@Marrida22  You need to press and hold 1 not 11.