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updating credit card?????

dial
Great Neighbour / Super Voisin

Cannot gain access to the account

4 REPLIES 4

slusagm
Mayor / Maire

are you trying to pay the bill now and can't because of the account access? 

you can also first pay by voucher.  Get one from stores like Shoppers Drug mart and then load the voucher using *611 

Meow
Mayor / Maire

Use computer. Use clean browser, incognito mode, clear cookies. Something might be off with your computer/phone as I have NO issues accessing my account at any time I wish.

Handy1
Mayor / Maire

@dial  Do you see option says “didn’t get code “ tap it you should get option to send code to email instead to log in . Also you can buy payment voucher from shoppers drug mart and load *611 to resume services right away and worry about the rest later . If you still can’t log in get support to help you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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