11-24-2023 07:02 PM
Signed up this morning, received email that all is good. Phone is still showing "unregistered sim". Tried removing and re-inserting sim. No change. No service. Restarted the phone several times. No change. No service. Very frustrated. Public Mobile app very slow, difficulty logging in. Need help.
11-25-2023 12:33 AM
If PM charged you and your account was activated, the SOS simply means the sim was not properly permissioned yet. Easy fix for PM support and you simply need to engage them here:
11-24-2023 08:02 PM
Hi, I tried the PM sim in an iPhone 14 and it only showed SOS. No service.
11-24-2023 07:16 PM - edited 11-24-2023 07:17 PM
11-24-2023 07:12 PM
Sorry, not able to try in another phone. Current phone was used with Koodo this morning. Purchased two years ago. It is supposed to be unlocked. Is there a way to confirm that it is?
11-24-2023 07:04 PM - edited 11-24-2023 07:07 PM
if possible...try your sim in a different unlocked phone. See if it'll work in a different phone.
added..
due to overwhelming uptake of PM 's Black Friday offers, the PM website has been "swamped" today. Things should get back to normal tomorrow.