unable to receive phone calls

[George88]

unable to receive phone calls

[BKNS27]

@George88 

I am assuming it was a simple fix.

[Yummy]

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@George88 wrote:

Problem solved. 

Thanks everyone!

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Share with us - HOW did you solve the problem?

[George88]

Problem solved. 

Thanks everyone!

[hTideGnow]

Hi @George88 try reboot the phone

Try changing nwtwork type to 3G only.   Try put yuur sim card in another phone

and which province and city you are at?  there is just another post about this problem 

[JK8 · Accepted solution]

@George88 

Do your other services work? Have you tried rebooting, resetting network settings, reinstalling SIM card? Have you tried sim in another unlocked phone? Is do not disturb on? Can you set your preferred network to 3G and see if that helps?

[George88]

I am the existing customer for 2 years. 

[Metal1967]

@George88   Definitely need more info.. 

[JK8]

@George88 

Did you just port a number over? Did you reply to the text from your old carrier to confirm the port? You would have needed to leave your old sim in.

[hTideGnow]

Hi @George88 did you just join?? did you port in your number?  if you did, you got a message from you old carrier and you replied YES?? maybe the port was not completed