05-12-2024 02:54 PM
I transferred my number from Fizz more than five hours ago. I can make and receive calls using the transferred number, but texting/SMSing still doesn't work.
In iPhone settings, the number is still old. It hasn't changed to the transfered number.
05-12-2024 06:01 PM
They fixed it, after I opened the ticket.
Thanks
05-12-2024 05:25 PM
My cousin joined yesterday, had the same issue but after submitting a ticket the issue was resolved within 2 hours. Give it some time
05-12-2024 03:02 PM
It looks like I made a big mistake joining Public Mobile.
05-12-2024 02:57 PM - edited 05-12-2024 02:58 PM
Public Mobile has been having issues with texting over the last month. They have provided a link to try to help resolve it. Here it is.
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.