Hey @cheechee
OK. So the deal is, this website is known to have cache issues. Try this. Wait 2 hours. Then open your browser settings, clear your entire cache history and cookies. Then restart your browser and go into incognito mode or private mode depending on your browser. Then sign back in. You should be good to go.
And if you're still having problems, you can create a ticket for help.
To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent
IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.
