trying unsuccessfully to change to a new subscription plan

[mojojojo2929]

hello im currently on the $29/month 10GB plan, and i'd like to change to the current promotion of $29/month 20GB plan. I'm having difficulty doing this. Please help. thanks

[Chalupa_Batman]

Hey @mojojojo2929 

To be honest, not sure if they'll change you to that plan as you're not really "upgrading". Usually they are OK with upgrading if it's a higher dollar value. Take a peek at this plan. $34 a month x 3 on a 90 day plan. So $102 for 3 months and 150GB data bucket.

https://subscribe.publicmobile.ca/en/bc/activation/plans/50GB-5Gspeed13

[Phil_Adelphus]

@mojojojo2929   That plan is for new activations only.  You could try asking customer support if they will let you have it, send a private message here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

An agent will reply at the envelope icon top right or tap your avatar for Messages.  No guarantee you will get it but worth a try.