transfer to new phone

[brandienoelle]

how can i transfer over my account to a new phone 

[Rastin]

Also log into your Google or apple account to transfer your contact over

[computergeek541]

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@brandienoelle wrote:

how can i transfer over my account to a new phone 

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This can be done by removing your Public Mobile SIM card and inserting it into the new phone. In the case of an eSIM, please go into your Public Mobile Self Serve account to get a new virtual eSIM.

[slusagm]

very easy if you have physical sim, just take it out from the old phone and insert to the new phone

if you have esim, a bit more work, you will need to download PM app on the new phone, and the buy a new esim using the app, on the Profile page

[hTideGnow]

HI @brandienoelle 

you just need to move your sim card from the old phone to the new phone.  If the sim card is too big for the new phone, the sim card itself should have a small frame for you to remove to make it smaller