Someone changed my verify phone number and my current number is not working.

[SeongGon]

Please help me. I think someone hacked or swiped phone number.

[SeongGon]

No, I ported number from last November

[hTideGnow]

HI @SeongGon 

did you just joined PM a month ago and ported in number? If you ported in number but not complete the steps, PM will cancel the port after one month and assign you a new phone number, wonder if that is why your number got changed

But check with PM support agent, they can confirm.  Message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[slusagm]

we are just customers and don't have access to your account, you need PM to help.  As you cannot login My Account, you cannot use Chatbot to open ticket, so please message support:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437