transfer phone number

[yesitsme]

My phone got stolen and I do not have the sim card still. I just want to have THE SAME phone number I had before and just transfer it to a new Sim Card for my new phone. I bought an unregistered sim, but when i put in my number it keeps telling me to enter a valid canadian phone number but that’s what i’ve been doing. Is it possible for me to keep my same phone number and just put it in a new sim card?

[esjliv]

@yesitsme - sounds like you are in the wrong area to perform what you are trying to do.

See "How To Change Your SIM Card" in this Help Article: https://www.publicmobile.ca/en/on/get-help/articles/sim-swap

If issues with your My Account, click here to request a SIM Swap with the Public Mobile Customer Support Agents (CSA): Submit ticket for a SIM SWAP

[hairbag1]

@yesitsme 

[BKNS27]

@yesitsme 

Yes, just login to your account and go to the Profile Section and click on Change SIM Card so everything will be transferred to the new SIM.

[dust2dust]

Log in to your account and use the change sim function there. Don't go into the activate link.