transfer number

[Shopmanel]

I signed up with public mobile 3 days ago. I transferred my bell number over, i talked to a bell agent and it was confirmed the the transfer was successful, yet i cannot find my number in my phone and i cannot receive text messages or incoming phone calls! i tried switching off my phone for half hour and still noting!  I also have data! I cannot log into my public mobile app cause it try's to text me a 6 digit security number and like i said i cannot receive text messages!

[Shopmanel]

i have called and they reapplied for a new transfer which went through a few they ago, i can now make and receive calls but i still cant send or receive text messages. when i send a message it seem to send it but it does not show up on my other phone    

[Priority]

You'll need to put your old SIM back in, redo the Port and reply YES to the Port Request.

You can than switch your SIM to the new Public one.

[Paul215]

You can try calling the porting department  and see if they can restart the transfer process.

I'm sending you a private message for the phone number to call.  Sometimes you have to repeat your phone number 2 times  to speak to a human being. Good luck !

[Shopmanel]

So I just got off the phone with my old service provider, apparently my phone number  transfer request got canceled because I didn't reply with a yes within 90min! So I have to reapply! How do I do that??

[Priority]

If you put your old Bell SIM Card back in, and wait for 5 minutes or so.. does it get reception still or does it say No Service?