need a PUK code for my account

[sailvi]

cant use my service at all, asks for a PUK code

[BKNS27]

@sailvi 

You will need the assistance from a CS_Agent to get the PUK code for your SIM.

If it is the PUK for a Samsung phone, you need to contact Samsung Canada.

[Chalupa_Batman]

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent