Account number entered incorrectly for porting

[Christine23]

I am with Virgin which is 9 digit account number but I entered it wrong in Public app so the porting didn’t work.  How can I change it?

[HALIMACS]

@Christine23 

You might also be able to re-do the port yourself on the Public Mobile app.

Under your profile, go under change your number, then select port number from another provider.

There you should be able to correct things and get the process restarted.

[TheSterlinger]

@Christine23 

I will send you the porting team's number. Check your inbox by clicking avatar then click messages or click the envelope icon. 
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage