texts

[Juliemare]

I am only able to send texts to some people and not others.

[mpcdesign]

oh....that makes sense now after all these years now. I had a former colleague of mine where a bunch of us got laid off. I found a job opportunity for another colleague of mine that wasn't suited for me at all and he got a the position a day-after the lay off. This colleague of mine, i will call him 'Brian,' keep on calling and texting me if I can help him get a job. Well Brian and I have the same skill sets. It got so bad, I must have blocked him. Brian showed up at a pub event the following weeks from the 'day,' and he asked me what's wrong with my phone. Nothing I said. So, he called me, and I did nothing. Somebody else called me, and I picked up. Somehow, I totally forgot one can block numbers. 

*Note: I just checked my phone now, it's still blocked. Hmmm, I should be safe to unblock it? Or maybe not!

[rploops]

@JK8 There is no reason to do those things. The problem is with PM. Hopefully it will be resolved soon.

[JK8]

---

@rploops 

---

Try rebooting your phone.

Try reset network settings on your phone.

[sheytoon]

I've experienced RCS issues lately, where texts were queued, but not delivered until the phone was rebooted.

[rploops]

I am having the same issues along with delayed incoming and outgoing texts. I am a long time customer and nothing on my phone has changed.

[RosieR]

---

@Juliemare wrote:

Things are set up properly.  It is weird that I can text my husband  and not my daughter. 😉

---

Hi @Juliemare ask your daughter to check her phone.  She might have accidentally blocked your number... accidents happen.  😁

[RosieR]

---

@Juliemare wrote:

I am only able to send texts to some people and not others.

---

Hi @Juliemare are you a new customer?  Did you transfer your phone number from another provider?  It can take up to 7 days if its a voip or landline and up to 3 hours to complete if from a cell provider. When porting you can make calls and send texts immediately. The last thing to complete is receive calls and texts. 

Please call our Porting Team at --*****

If it’s been more than 3 hours and you ported from a cell provider... then your port is probably stuck. You need to contact the moderators to fix it for you.

Two ways to contact the moderators:

• Faster way – Click the chat bubble at the bottom right of the page or go here https://widget.telus.tiia.ai/publicmobile/publicmobile.html , type “port request" >> Contact moderator >> Click here to submit a ticket!

• Slower way – Send a private message to the Moderators_Team here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.  You have to be logged in to your Community account for the link to work. 

It may take up to 48 hrs (hopefully less) to receive a reply from the moderators.  Keep an eye on the  envelope icon on top right for a number to pop up. That would be the moderator’s reply. 

[Juliemare]

Things are set up properly.  It is weird that I can text my husband  and not my daughter. 😉

[JK8]

---

@Juliemare wrote:

I am only able to send texts to some people and not others.

---

Do all your other services work? Have you checked their number to make sure it is correct? Have you tried putting a 1 in front?