03-28-2018 07:32 PM - edited 01-04-2022 03:48 PM
So I switched to PM today. I brought the same device i used with Chatr before but i cannot seem to get any texts through to my wife in south korea. Thoughts/advice?
03-29-2018 07:19 AM
03-28-2018 08:08 PM
@jertiewrote:the port is done and i can calland text within canada no problem at all...
Do you receive texts sent from your wife?
03-28-2018 07:59 PM
the port is done and i can calland text within canada no problem at all...
03-28-2018 07:55 PM - edited 03-28-2018 07:55 PM
@jertie Texting outside of Canada should go through fine if your number is ported in successfully. If it is still under process, give it a few hours to complete. If it does not complete within a few hours, you will need to send a private message to the Moderator_Team with your account info.
You will receive text from your wife as long as her plan is capable of sending text internationally.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
03-28-2018 07:39 PM
Did you port your number? If you did do all other services work? (ex. incoming calls/texts)
Can you recieve/send texts to other people in Canada or other supported international destinations.
South Korea is on the list of supported international places you can text/call, so it should be working. Maybe contact the moderator team if all other services/texting to others is working.
Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, PIN, phone number, and your situation.