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jertie · ‎03-28-2018

So I switched to PM today. I brought the same device i used with Chatr before but i cannot seem to get any texts through to my wife in south korea. Thoughts/advice?

jertie · ‎03-29-2018

@koimr1wrote:
@jertiewrote:
the port is done and i can calland text within canada no problem at all...
Do you receive texts sent from your wife?

im not sure

koimr1 · ‎03-28-2018

@jertiewrote:
the port is done and i can calland text within canada no problem at all...

Do you receive texts sent from your wife?

jertie · ‎03-28-2018

the port is done and i can calland text within canada no problem at all...

NDesai · ‎03-28-2018

@jertie Texting outside of Canada should go through fine if your number is ported in successfully. If it is still under process, give it a few hours to complete. If it does not complete within a few hours, you will need to send a private message to the Moderator_Team with your account info.

You will receive text from your wife as long as her plan is capable of sending text internationally.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

twest666 · ‎03-28-2018

Did you port your number? If you did do all other services work? (ex. incoming calls/texts)

Can you recieve/send texts to other people in Canada or other supported international destinations.

South Korea is on the list of supported international places you can text/call, so it should be working. Maybe contact the moderator team if all other services/texting to others is working.

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, PIN, phone number, and your situation.