texting

[wlgj]

Cannot receive or send texts! Why?

[wlgj]

Everything is working thanks 

[wlgj]

Ok went to community and I finally found the answer, so my voice mail is set. Thank you community.

[hTideGnow]

hi @wlgj 

submitting ticket without login is easy.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[wlgj]

You truly have the worst customer service ever. I have owned a cell phone for more than 25 years. I am trying to submit a ticket because I cannot enter my voicemail and cannot even do that.

!

[wlgj]

It worked thank you very much.😘

[wlgj]

Will it be called google message or some other name?

[wlgj]

Texting is fixed. Will try your reinstall. thank you

[TheStoryteller]

When that happened to me it was because I'd inadvertently turned off my cell data. Turned it back on and messaging worked again. It's never happened since.

[Yummy]

How about other services?
Calls in/out?

Internet?

[hTideGnow]

HI @wlgj 

are you existing customers or new?  What phone do you have and where you are? Data and voice calls work?

if new customer, make sure you remove the old  carrier's sim card or disable the old carrier's esim

and try Reset Network Settings

if you have an Android, uninstall and reinstall Google Message