01-08-2026
12:52 AM
- last edited on
01-08-2026
05:46 AM
by
computergeek541
Hello,
I am trying change the card my payments are on. The website says it's down for maintenance:
From March 4th 10:00 PM EST (7:00 PM PST) to March 5th 9:30 AM EST (6:30 AM PST) new plan purchases, activations, and account changes will be temporarily unavailable. Come back and visit us again after the upgrade is complete.
Is this a mistake?
01-08-2026 06:05 AM
@Lena5 This should be fully accessible now. Try logging in.
01-08-2026 03:34 AM
@Lena5 The app and website are under maintenance right now. This is what everyone would see. Check back around 7-8 am eastern to see if it’s back up. This happens on occasion and is nothing of major concern. Hope this helps.
01-08-2026 02:55 AM
Is anyone else getting this weird message upon login "From March 4th 10:00 PM EST (7:00 PM PST) to March 5th 9:30 AM EST (6:30 AM PST) new plan purchases, activations, and account changes will be temporarily unavailable. Come back and visit us again after the upgrade is complete."? I am unable to access my account and my plan renewal is upcoming but I cannot login to complete it.
01-08-2026 01:09 AM
The date is obviously past, but the website mostly updates at night. So, as it says, come back tomorrow. It should be up and operational again by 6am est.