cancel
Showing results for 
Search instead for 
Did you mean: 

subscription questions

kccc
Great Neighbour / Super Voisin

Is it true that I can stop my subscription for up to 90 days without losing my number? If I renew my subscription before the 90 days ends,will my new subscription start on the date that I subscript or  back to my original subscription date when I signed up with Public? Thx.

3 REPLIES 3

funpig1
Model Citizen / Citoyen Modèle

@kccc 

Tip: If you want to save money, you should suspend your account just before your next renewal date. 

If you have already paid and you suspend after your renewal date, the money that you have spent and the plan that you have already paid for will continue to be used up over the next 90 days.

Yummy
Mayor / Maire

Yes, you can 'pause' your subscription for up to 90 days.

Around 85-88 day log in, pay the bill and service will continue as of that date.

hairbag1
Mayor / Maire

@kccc 

to "pause" your subscription, you can log in to your account and disable Subscribed. When your most recent plan expires...you then have 90 days grace.  Your new renewal date is 30 days after you've renew it.  After 90 days your plan is deactivated and you can't get it back.

Need Help? Let's chat.