09-02-2024 10:44 PM
how dare they offer of subscription plan you go to change to it and then you find out it's only for Quebec why the hell do they offer to me here in Ontario if it's only for Quebec why do they waste people's time
10-08-2024 01:33 AM
@halfpipe wrote:So just to confirm: if the 'offer details' section says "+ this plan is Quebec only" but doesn't have a "+" in the initial description does this mean that it doesn't apply to this specific subscription?
That's correct. If you're not eligible for a specific plan, it won't be offered. If it's offered, go for it (if that's the plan you want).
10-08-2024 01:23 AM
So just to confirm: if the 'offer details' section says "+ this plan is Quebec only" but doesn't have a "+" in the initial description does this mean that it doesn't apply to this specific subscription?
09-03-2024 09:12 PM - edited 09-03-2024 09:19 PM
@Wayworn wrote:Sorry to disagree also about this subject. Quebec residents are offered a $15 plan that is NOT available in, at least, Ontario.
I know this for sure so please don’t move or delete this post.
.
It still offers Canada-wide service. As I said, all currently offered plans include Canada-wide service. I'm not speaking about eligibilty for the plan. The post that I was replying didn't actually say that most plans are offered Canada wide (the information isn't complete). I took that as a comment about where the service will work for someone who already has the plan.
09-03-2024 11:17 AM
HI @Wayworn
PM just like all other carriers that have plans setup for specific provinces only. Check other carriers, they all have Quebec only plans. Quebec plans are sometimes cheaper due to the competition there
For downgrade plans, you already know that not all plans available for everyone now. It is not good, but this is the new norm we have to accept if we are staying here
09-03-2024 11:05 AM - edited 09-03-2024 11:05 AM
@Wayworn Yes on the shop page there is a $15 plan for Quebec but it is for new activations only so the OP can't change to it regardless.
09-03-2024 02:20 AM
09-02-2024 10:48 PM
@Casey13 If you're looking at the offer details, not all apply to all plans. You have to match the numbers and symbols. So if there's a + sign next to a detail it only applies if there is a corresponding + on the plan.
09-02-2024 10:48 PM
HI @Casey13
may I know how they offer you Quebec plan? did you send you a promo text? if they did, you just need to reply Yes to account
did they send you an email? or you see the plan on your Change subscription page on My Account? do you mind to post a screenshot?
09-02-2024 10:45 PM
What plan are you interested in? Most plans are Canada wide.