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subscription plans

Casey13
Great Neighbour / Super Voisin

how dare they offer of subscription plan you go to change to it and then you find out it's only for Quebec why the hell do they offer to me here in Ontario if it's only for Quebec why do they waste people's time

9 REPLIES 9


@halfpipe wrote:

So just to confirm: if the 'offer details' section says "+ this plan is Quebec only" but doesn't have a "+" in the initial description does this mean that it doesn't apply to this specific subscription? 


That's correct.  If you're not eligible for a specific plan, it won't be offered. If it's offered, go for it (if that's the plan you want).

halfpipe
Great Neighbour / Super Voisin

So just to confirm: if the 'offer details' section says "+ this plan is Quebec only" but doesn't have a "+" in the initial description does this mean that it doesn't apply to this specific subscription? 


@Wayworn wrote:

Sorry to disagree also about this subject. Quebec residents are offered a $15 plan that is NOT available in, at least, Ontario.

I know this for sure so please don’t move or delete this post. 


It still offers Canada-wide service.  As I said, all currently offered plans include Canada-wide service.  I'm not speaking about eligibilty for the plan.  The post that I was replying didn't actually say that most plans are offered Canada wide (the information isn't complete).  I took that as a comment about where the service will work for someone who already has the plan.

HI @Wayworn 

PM just like all other carriers that have plans setup for specific provinces only.  Check other carriers, they all have Quebec only plans.  Quebec plans are sometimes cheaper due to the competition there

For downgrade plans, you already know that not all plans available for everyone now.  It is not good, but this is the new norm we have to accept if we are staying here

@Wayworn  Yes on the shop page there is a $15 plan for Quebec but it is for new activations only so the  OP can't change to it regardless.


@BKNS27 wrote:

@Casey13 

What plan are you interested in? Most plans are Canada wide.


All currently offered plans are at least Canada wide.

Phil_Adelphus
Mayor / Maire

@Casey13  If you're looking at the offer details, not all apply to all plans.  You have to match the numbers and symbols. So if there's a + sign next to a detail it only applies if there is a corresponding + on the plan.

hTideGnow
Mayor / Maire

HI @Casey13 

may I know how they offer you Quebec plan? did you send you a promo text? if they did, you just need to reply Yes to account

did they send you an email? or you see the plan on your Change subscription page on My Account? do you mind to post a screenshot?

BKNS27
Mayor / Maire

@Casey13 

What plan are you interested in? Most plans are Canada wide.

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