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sim card

Mitchellchase
Great Neighbour / Super Voisin

hello so i have been with public mobile for about 2-3 years and i was wondering what can i do to get a new sim card? mine is old and slow and has been using more of my phone's battery is there a way that i can be sent a new sim card?

2 REPLIES 2

BKNS27
Mayor / Maire

@Mitchellchase 

I don’t think you need a new SIM. Bring your phone in to have the battery checked out. 
Also you can switch to the new 4G plan.

dust2dust
Mayor / Maire

What reading have you done to lead you think that's the sim card itself? It sounds like your device or possibly Telus towers and network re-configurations.

What is the make and model of the phone?

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