Login without access to simcard

[Delightdeck]

Hi all

I do not have access to my account. Sim card is out of my hand. I cant login. I only have my email for verification.

Thanks

Delightdeck

[Delightdeck]

Thanks a lot for reply. I just sent message for help. I will update you guys on how it goes.

Delightdeck

[Handy1]

@Delightdeck  Do you see option says “didn’t get code “ tap it and you should get option to send code to email and get logged in 

[Chalupa_Batman]

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@Delightdeck wrote:

Hi all

I do not have access to my account. Sim card is out of my hand. I cant login. I only have my email for verification.

Thanks

Delightdeck

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If you need help logging into your account, create a ticket for a CD Agent to assist.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437