@SueCollins wrote:
my old number was ported over. during process, my public mobile account was not finished being created. now when i try to sign into my public mobile account, i cant receive texts, so i cant access my public mobile account
Try the didn't get code/resend code button to see if there is an option to have it ssent by e-mail. If the option isn't there, you'll need to either way until number porting has completed or you'll need to contact a Public Mobile customer support agent by opening a ticket through the chatbot.
