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sign in with a result of (something when wrong)

yvesplante
Great Neighbour / Super Voisin

Good Pm,

I was trying to get my wife the $25 plan with the june promotion buy a sim card and register before june 16th and I was trying to keep her actuel cell phone number from Eastlink and after trying I go a message that something when worng on the page...so i tried to sign in with her new information and I coulnt... After that i try to re-start my sign Up and now the SIM card is invalid so the website tell me. So what should I do now and do I have an account set up for her and will she get the 5 gig bonus?

let me know

Yves

2 REPLIES 2

duffer900
Town Hero / Héro de la Ville

@yvesplante wrote:

Good Pm,

I was trying to get my wife the $25 plan with the june promotion buy a sim card and register before june 16th and I was trying to keep her actuel cell phone number from Eastlink and after trying I go a message that something when worng on the page...so i tried to sign in with her new information and I coulnt... After that i try to re-start my sign Up and now the SIM card is invalid so the website tell me. So what should I do now and do I have an account set up for her and will she get the 5 gig bonus?

let me know

Yves


Perhaps try a different browser to access the page?

In Chrome you can also try using incognito mode:

 

On your computer, open Chrome.

At the top right, click More New Incognito Window.

A new window appears. In the top corner, check for the Incognito icon .

 

If not, @Triguy 's advise for a Mod would be an option too

Triguy
Mayor / Maire

You should contact a moderator for assitance.

Moderator can be reached at 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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