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"Premium" SMS

userFour
Great Neighbour / Super Voisin

For an account with a website, I need an SMS verification code to change my email address.

 

The website has correctly associated my number with my account, but I do not receive their verification codes.

 

In some support articles, this website states that they send "premium" SMS messages.

 

If I am using the 15/month plan, am I able to receive "premium" SMS messages?

5 REPLIES 5

BTW: I do not want PM to ever support ANY premium charge back texts. They are a pandora's box for scammers. As PM has no "pay for use" services we are currently safe. These are a big problem in Europe.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Luddite
Oracle
Oracle

@userFour Unfortunately, PM does not do a good job supporting short codes/premium texts. 

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Question-about-quot-Short-Codes-quot-...

 

For those not listed you will need to contact the organization for support: https://www.txt.ca/en/current-short-code-programs/


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

BestFriend
Good Citizen / Bon Citoyen

My understanding is that you should be able to receive "Premium" text messages on the $15 plan if the messages are to/from Canadian numbers.

It says "Premium and subscription-based messaging, to and from non-Canadian numbers, are not included.", which  suggests it only wouldn't be included if from a non-Canadian number.

Ed404
Town Hero / Héro de la Ville

I've never heard of premium SMS messages. Maybe this will help you.

https://support-pg.digicelgroup.com/hc/en-us/articles/360002598932-What-is-premium-SMS-and-how-can-I...

Triguy
Mayor / Maire

PM only has Unlimited International Text and Picture Messaging.

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