11-17-2023 11:16 PM
I used to be with public and if I decide to come back to public will I get my points back or no?
Solved! Go to Solution.
11-19-2023 06:58 AM
11-18-2023 10:43 AM
Very easy. They store data for decades like email address uses, customers names, phone numbers, home addresses. Don't fool yourself into thinking once you leave all your personal info is erased after this "89 days" and they've never heard of you before. Companies will keep data for decades.
11-18-2023 12:18 AM
Makes sense. How would they know that people will come back?
11-17-2023 11:18 PM
Hi @Agyeya12
If your previous account is closed, you will not get any of your points back.
Your previous account is closed if you
a) Ported out to a different carrier.
b) Did not pay your bill for 90 days or more.
11-17-2023 11:18 PM
HI @Agyeya12
sorry, you won't get your old points back. When you come back, it is a new account and you start Public Points from 0 point again