port from Koodo?

[sailwarning]

Wondering procedure for porting number from Koodo after I have already activated e-sim from public mobile?

[Chalupa_Batman]

How to port number from “Blank” to Public Mobile

Blank meaning another provider. And it's in air quotes. 

[softech]

@Chalupa_Batman 

don't get distracted by other member's comment.. he thought he understands me but sadly not.  It was definitely a serious question 

[Chalupa_Batman]

Ha. For a second I thought it was a serious question. LOL. You guys....  🤣

[sailwarning]

Solved.  Thanks for the assistance.  Completed

[dust2dust]

lol Why am I skeptical.

[softech]

@dust2dust 

you have been following me closely and you know I am innocent and honest

[dust2dust]

Are you asking innocently or are you asking challengingly?

[softech]

@Chalupa_Batman 

what is porting from "Blank"?  

[computergeek541 · Accepted solution]

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@sailwarning wrote:

Wondering procedure for porting number from Koodo after I have already activated e-sim from public mobile?

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If your number is on a postpaid Koodo account, the procedure is the same as if porting from most other carriers.  You would need to go into your Self Serve account (through the website or the app) and go into the Profile area.  There's an option to transfer a phone number.

If your phone number is in a prepaid Koodo account, you'll need to ask a Public Mobile customer support agent for help.  You would need to go to the chatbot to open a ticket.  

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If the chatbot gives an error message, then send a private message to CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437