plan change

[valcrawford]

My phone says my plan doesn't support talk or text!   Why has it changed?  How can I get back to my original plan?

[Jackhyf63]

Try power cycling your phone if you haven't already.  Sometimes this is all that is required.

Next, if that doesn't work, go into self-serve, and try to activate the LOST phone status for a 5-10 minutes,then activate the Found status/turn off lost .This seems to be working for some people lately.

[cavemantoronto]

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@valcrawford wrote:

My phone says my plan doesn't support talk or text!   Why has it changed?  How can I get back to my original plan?

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Can you look in self-serve and see if it shows the proper plan?  Does your account say it is active?