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Kattybooy
Great Neighbour / Super Voisin

Hi Everyone I would like to know if there is anyway to retreve your call log or history from a stolen phone? I have some very important numbers in there that I can not find from anywhere else.

Thanking you all

In advance ;xxxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx

2 REPLIES 2

hairbag1
Mayor / Maire

@Kattybooy 

you can log in to your PM account (using a laptop) to view activity for previous 3 mos.

added

fixin1
Deputy Mayor / Adjoint au Maire

@Kattybooy - How long ago? Public Mobile website shows what calls it is for the last 90 days on My Account Usage.

If it is over 90 days you will need to contact CS_Agent for assistance of retrieving the call logs.

⬇️  Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox

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