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darinamber · ‎07-03-2019

My phone randomly goes into no service at home. It started 2 days ago I have used it at home since I started with public mobile about 6 months ago .If I re start my phone it goes back to normal.

computergeek541 · ‎07-09-2019

@AngelczK wrote:
There's many factors that could be causing this issue.. It could me your phone network settings, hardware or you could be located in a non-sevice zone.

Any speicific ideas that could help point this person in the right direction?

AngelczK · ‎07-09-2019

There's many factors that could be causing this issue.. It could me your phone network settings, hardware or you could be located in a non-sevice zone.

geopublic · ‎07-09-2019

@darinamber wrote:
tried it another phone same issues . Its a newer phone and dont have any other issues with the
phone . I get less bars now at home than i did when i first started with PM

@darinamber If the behaviour is consistent across phones then it could be an account issue. Best to notify PM of the problem.

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darinamber · ‎07-09-2019

tried it another phone same issues . Its a newer phone and dont have any other issues with the

phone . I get less bars now at home than i did when i first started with PM

darinamber · ‎07-09-2019

I tried it another phone same issues . Its a newer phone and dont have any other issues with the phone . I get less bars now at home than i did when i first started with PM

jordan23 · ‎07-03-2019

Hi @darinamber , as per @Dunkman , it might be a phone issue not a network issue. Public Mobile is on Canada's largest mobile network since they use the same network as Telus. Me personally, I recently just switched from Fido to PM a couple of weeks ago and I now have better coverage than before. I used to have no signal on elevators and basements with Fido but now I do get signals on both ever since the switch! 🙂

Dunkman · ‎07-03-2019

@darinamber

Do you have an extra phone at home? Try the SIM card in another phone to determine whether hardware issue versus PM Service issue.