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phone not taking calls

Joeaudioguy
Great Neighbour / Super Voisin

Ported number from lucky mobile xxxxxxxxx

 

I can be call at xxxxxxxxxxx

2 REPLIES 2

BKNS27
Mayor / Maire

@Joeaudioguy 

Did you reply to the text confirming that you are porting over to PM with the Lucky SIM in your phone? You have 90 minutes to reply or porting will be cancelled.

If you missed this important procedure then you need to contact a CS_Agent via (create ticket) SIMon Chatbot bottom of page or private message them on the envelope icon.

Also try rebooting your phone by powering off then power back on.

WolverineCaz
Model Citizen / Citoyen Modèle

Turn off device and turn back on and try again. Also, give it a few hours in case it's a time delay. 

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