My Cell Phone

[CoachEd]

My phone will not receive call, it says I am not available.  I can call out.

[BKNS27]

@CoachEd 

Did you reply to the text confirming that you are porting over to PM with the old SIM in your phone? You have 90 minutes to reply or porting will be cancelled.

If you missed this important procedure then you need to contact a CS_Agent via (create ticket) SIMon Chatbot bottom of page or private message them on the envelope icon.

Also try rebooting your phone by powering off then power back on.

[hycm53]

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@CoachEd wrote:

My phone will not receive call, it says I am not available.  I can call out.

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You just port in? Try reboot the phone. 

[WolverineCaz]

Is it a new phone recently ported? I would restart device wait a bit and try again.