12-25-2023 07:24 AM
The problem of charging. I charged 26.88 when I registered. Could you tell me how to solve the problem. Do you want to retune one immediately? I paid my friend drefer code once, but I don not have a ten-yuan voucher in my account.
Solved! Go to Solution.
02-17-2024 07:15 PM
I'm new to Public mobile trying to activate but don't have a credit card it's giving me a payment error message
12-25-2023 10:57 AM - edited 12-25-2023 11:28 AM
Are you even reading (& understanding?) the replies on this thread?
Also, it'd be about 54 yuan, not 10. It’s paid in Canadian dollars.
Try Google translate to review replies if it helps with you getting the assistance we’re trying to offer.
12-25-2023 10:48 AM
12-25-2023 09:16 AM
My problem do not solve ?
12-25-2023 07:59 AM
@Aa99 - we are not public mobile representatives that normally post on the community forum. We are all customers and members, just like you.
Did @HALIMACS answer your questions? If not, and you still need an agent..Methods to contact Public Mobile Customer Support (CSA) below:
1-Normally Faster - use this link to: Get Help With Public Mobile Chatbot], also found in various places in Public webpages, and bottom right corner of the page (See the Chat Bubble),
2-OR, go to your ENVELOPE at the top right of your Community Account which is where your Inbox and Sent messages are. Select the orange/peach color box with the pencil inside it to start a new message. Type CS_Agent in the SEND TO box. This will create a private message to Public Mobile Customer Support.
12-25-2023 07:53 AM
You sound like you have 2 issues:
Welcome to Public Mobile!!!
12-25-2023 07:28 AM
@Aa99 Submit ticket with support
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437