Activation

[Lyuba_95]

It has been over half and hour since I answered the phone number transfer request and i still have not heard anything and my plan is still not active.

What should i do?

[Clayton1722]

Anyone can help me activate a account only have a visa debit and getting a payment method error 

[Prabagar · Accepted solution]

@Lyuba_95 porting process usually takes 30 minutes but it can take longer for it to fully finish. If you have responded to YES to the port within 90 minutes then wait 1-2 hours and if the issues still persists you can contact customer support through this Iink:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437