cancel
Showing results for 
Search instead for 
Did you mean: 

payment did not go thru

tulky
Great Neighbour / Super Voisin

bank stop payment by credit by mistake  card is now working how do I make the payment

2 REPLIES 2

eddieO
Mayor / Maire

@tulky, you should open aticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

Meow
Mayor / Maire

If you did chargeback or bank refused charge by PM you might be in a BIG trouble with PM.

PM does not like chargebacks and you might be banned using credit card as payment for a year (as other customer reported).

Need Help? Let's chat.