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paying my bill

joreilll
Great Neighbour / Super Voisin

not letting me pay my bill 

3 REPLIES 3

Triguy
Mayor / Maire

You could purchase a voucher and call 611 to make a payment.  Also you can use recharge.cim or ding.com but there is a service charge.

Mattredwingsfan
Model Citizen / Citoyen Modèle

@joreilll 

 

You can setup autopay using your credit card or debit card or you can purchase PM topup voucher.

Login to your self-serve account and select Payment tab setup your autopay.

Or if you are still having issues you can click https://publicmobile.ca.ada.support/chat/ and enter your question into SIMon. Follow/invent prompts until you get to the Contact Us button, click it and a Submit Ticket button should appear.

 

You can also pay for your account with a voucher by dialing 611 and following the prompts.

 

Voucher locations: https://www.publicmobile.ca/en/on/store-locator

 

Vouchers on-line: recharge.com , https://www.ding.com

 

Good Luck,

 

Cheers,

 

 

 

Jb456
Mayor / Maire

Little more details please.

 

Why is it not letting you? When was your payment due? Do you have auto-pay on your account or are you paying manually or a voucher?

 

Status of your account?

 

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