pay twice

[Yi-Chen]

This month the telephone company automatically deducted the payment, but I paid another time. Can I get a refund?

[esjliv]

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@Yi-Chen wrote:

This month the telephone company automatically deducted the payment, but I paid another time. Can I get a refund?

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@Yi-Chen ,

If your Available Funds does not reflect the extra payment, are you are seeing the extra charge on your credit card as a "PENDING" purchase?

If so, one of the amounts will likely fall away in a few business days.

[darlicious]

@Yi-Chen 

If its just sitting in your balance then you use it for your next renewal. It takes up to 30 days for a refund.

[HALIMACS]

@Yi-Chen 

The extra payment will (should) display under your Available Funds and is able to be used as a credit toward future services.

Public Mobile does not issue refunds for extra payments- think of it as "money in the bank".