@ErnieC88 , you are not the only one with issues resetting the password. Often the reset email never arrives or arrives stale. You probably need to seek moderator team asisstance to do the reset. The moderator team can be reached via private message using using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. Refer to the following knowledge base article for additional information on the moderator team.
