05-11-2019 04:29 PM - edited 01-05-2022 07:28 AM
I transfer my phone service from Rogers since last Sep. recently I just noticed on my visa statement, it was really over charged on SEp and Octomber, who I should contact and can clarify this issue? Thanks.
05-11-2019 07:31 PM
Thanks. I send a screenshot to the address you mentioned. Wait for answer.
05-11-2019 05:45 PM
@Linap It’s better take screenshot for payment history no included your personal information,maybe we can help you find the reason or you can sent PM to MOD.
05-11-2019 05:37 PM
was set up for $30 monthly, but first of two months I got charged for $120. (I did not over used) STMT was attached in previours message.Thanks.
05-11-2019 05:22 PM
@Linap wrote:I transfer my phone service from Rogers since last Sep. recently I just noticed on my visa statement, it was really over charged on SEp and Octomber, who I should contact and can clarify this issue? Thanks.
The moderators are busy but they'll get to your question eventually. In the meantime...what plan did you subscribe to ? How much did you expect to pay and how much did your Visa pay ?
05-11-2019 05:21 PM
@Linap wrote:I transfer my phone service from Rogers since last Sep. recently I just noticed on my visa statement, it was really over charged on SEp and Octomber, who I should contact and can clarify this issue? Thanks.
@Linap If you don't mind posting a screenshot for that period we might be able to help you determine what happened. In order to access that period you will need to use the date range option from payment history minus personal info of course.
05-11-2019 04:36 PM
05-11-2019 04:35 PM
Contact a moderator.
Moderator can be reached at
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437