Number porting

[bernardyuen498]

I have still waiting for my number porting over 24hrs. And try to submit a ticket, the system will not allow me to submit even I enter my name, previous account number, and phone number for porting. I do not know what to do.

[bernardyuen498]

Thanks all your help

[hairbag1]

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@bernardyuen498 wrote:

It is a cell phone number. And subscribed yesterday from London drug.

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Use the hyperlink provided by @Dunkman to contact a Public Mobile moderator.

[bernardyuen498]

It is a cell phone number. And subscribed yesterday from London drug.

[bernardyuen498]

From simplyconnect ( cityfone)

[Dunkman]

@bernardyuen498 

If you are having hard time with ticketing process, you can directly private message moderator.

(might take a bit longer for response)

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

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@bernardyuen498 wrote:

I have still waiting for my number porting over 24hrs. And try to submit a ticket, the system will not allow me to submit even I enter my name, previous account number, and phone number for porting. I do not know what to do.

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Where are you porting from ? If a landline..that could take several days.