Payment issue

[Apple817]

I was charged my monthly Public Mobile payment on the same day on July 25th that I ported my number to Koodo. Since my Public Mobile service ended that day, I would like to request a refund of the payment, or a one-time goodwill credit/refund. My phone number doesn’t change. Could you please review my account?

[Anerkons]

Contact PM CS — They may be able to help you. 

[hTideGnow]

sorry @Apple817 

PM is a prepaid carrier, and no refund, even in situation like this.  

But since Koodo and PM both owned by Public Mobile, there is a bigger chance Koodo can give you a one time credit, please check with them instead