10-02-2023 08:04 PM
I am not receiving the email recovery link. I am using the email address used in my purchase confirmation.
10-02-2023 08:19 PM
hi @Elle12
if you really cannot find any recovery email, please submit ticket
10-02-2023 08:17 PM
I am not using gmail.
10-02-2023 08:10 PM
HI @Elle12
there used to be chatbot ticket , faster
but chatbot ticket has not work for sometime, please message CS agent
Hi @Elle12
If you're using Google's Gmail, check the Promotions tab and Social tab. Of course check spam folder too.
10-02-2023 08:09 PM
Is there another method that is faster?
10-02-2023 08:06 PM
maybe you used a different email address to register?
Maybe you need to check spam folder?
If you really not getting the email reset/recovery link, please submit ticket with CS agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
