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no service

AJMad
Good Citizen / Bon Citoyen

I have no service, can't make/receive calls or use data/text.  called my line from another number there is a message saying something about US roaming - I am not in the US - is there a system issue?

8 REPLIES 8

hairbag1
Mayor / Maire

@AJMad 

there's another similar question from a customer in Timmons....could be a network problem showing up in that area.

AJMad
Good Citizen / Bon Citoyen

AJMad_0-1701361999759.png

 

@AJMad 

It sounds like an outage in your area or you forgot to make a renewal payment for this month.

But check outage map:

https://istheservicedowncanada.com/status/telus/map 

Meow
Mayor / Maire

Did you try to force provider as PM? Turn off roaming?

AJMad
Good Citizen / Bon Citoyen

tried that - have two phone plans and both are having the same issue

 

Handy1
Mayor / Maire

@AJMad  reboot the phone and maybe tr to manually connect to public mobile 

Annoyed123
Great Neighbour / Super Voisin

Same here. 

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