3g network shut down

[AnilaM]

I received text messages about switching to telus because of the 3g network shut down. But I switched to a newer cell phone, does it now mean I will be ok? I have 5g and volte....how can I know for sure my service will not be interrupted? 

[AnilaM]

Hi. Yes I got a samsung s22 it has volte  but not sure on what it depends if public mobile will accept it

[Dunkman]

@AnilaM 

Here is some additional information of 3G network changes:

https://www.publicmobile.ca/en/get-help/articles/850-turndown

[hTideGnow]

hi @AnilaM 

what new phone is that?  

check if the phone is VoLTE whitelisted with PM here:
https://www.publicmobile.ca/en/get-help/articles/volte