no service

[Incorrect1]

it has been 11 days paying for a service i can not get,a  text was sent to me that an agent would call me but that was 6 days ago and still nothing,is customer service this bad?

[eddieO]

@Incorrect1 no, it's usually not.

Try reaching out to them again and keep an eye on your inbox for notifications of a new message from them:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

[softech]

@Incorrect1 

have you opened a ticket with PM support yet?  did you check if PM support replied yet?

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

but it has been too long, better to send PM support another message

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there