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no reception not provisoned

SamRac
Great Neighbour / Super Voisin

Hi, I've been a client for a total of 1 week and my sim just stops working. What's going on I don't any way for people to contact me, bo data nothing.

2 REPLIES 2

BKNS27
Mayor / Maire

@SamRac 

Check to see if there are any temporary outages in your area:

https://istheservicedowncanada.com/status/telus/map 

hTideGnow
Mayor / Maire

HI @SamRac 

try reboot your phone and try your sim in another phone.

if it still does not work, ask PM support agent to confirm.  You can message them here

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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