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no phone or texting.

WJSouter
Great Neighbour / Super Voisin

hopefully someone can help me.  I made a cell call yesterday successfully. I went to make another call and it comes up couldn't connect.  I still have internet service. WIFI works ok also. This morning my phone rang once. the phone seemed to dropped the call. when i tried to call back it says Couldn't Connect.  I am also not receiving texts.  Would anyone have an idea what is going on. My wife is also with Public Mobile and her phone is working Great.  

My phone is a Samsung Galaxy A13  5G

5 REPLIES 5

Hubertzh1
Great Neighbour / Super Voisin

Have the same problem this morning, no signal

WJSouter
Great Neighbour / Super Voisin

Just to let everyone now the problem is resolved. I had restarted the phone previously. this time i did a shutdown and the restarted it and **bleep** worked

hTideGnow
Mayor / Maire

hi @WJSouter 

look like you are not alone.  there seems to be some system issue this morning

which province you are at?

 

Sansan
Mayor / Maire

@WJSouter  it's too early to tell, but it seems that this is an issue affecting alot of people. It doesn't appear to be just you.

You can try to troubleshoot by resetting your networks to see if that will help.

slusagm
Model Citizen / Citoyen Modèle

@WJSouter 

it might be a problem with the system, many posted problem with voice

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