no incoming calls after no is ported

[Clamqc]

Start subscription today and successfully ported my no. Everthing works except no incoming calls. Says the line (the no) is not assigned. Can somebody help?

[hTideGnow]

hi @Clamqc 

Did you get a text from the old carrier, did you reply YES?

and can you receive inbound phone calls, especially from Non-Telus/Koodo/PM phone?  If you cannot the port was not done

It could be an incomplete port.  PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call